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Survey for the owner

Your opinion about RTWet is very important to us.

Your comments will help us improve the quality of our services and care for your pet better.

    1. Evaluation of making an appointment for a consultation

    a. Understanding of the registration system for consultations and radiotherapy

    very goodgoodaveragebadvery bad

    b. Readability and comprehensibility of the fields of the "Form for the owner" form

    very goodgoodaveragebadvery bad

    c. Efficiency of telephone service

    very goodgoodaveragebadvery bad

    d. Courtesy and commitment of people who make appointments for a consultation

    very goodgoodaveragebadvery bad

    e. Comprehensiveness of the information obtained

    very goodgoodaveragebadvery bad

    f. Convenience of consultation dates

    very goodgoodaveragebadvery bad

    Uwagi

    2. Assessment of medical care

    a. Punctuality of scheduled consultations / irradiation

    very goodgoodaveragebadvery bad

    b. Knowledge and professionalism of doctors

    very goodgoodaveragebadvery bad

    c. Informing Caregivers about the course of treatment and its costs

    very goodgoodaveragebadvery bad

    d. Communicativeness (amount of time spent, comprehensive and understandable information)

    very goodgoodaveragebadvery bad

    e. Kindness and friendliness of the doctor

    very goodgoodaveragebadvery bad

    f. Interest in patients

    very goodgoodaveragebadvery bad

    g. Treatment effectiveness

    very goodgoodaveragebadvery bad

    h. Offered range of specialist services

    very goodgoodaveragebadvery bad

    Uwagi

    3. Evaluation of technical staff (nurses)

    a. Quality and diligence of performed procedures (e.g. insertion of a venflon, administration of drips)

    very goodgoodaveragebadvery bad

    b. Courtesy and kindness

    very goodgoodaveragebadvery bad

    c. Interest in patients

    very goodgoodaveragebadvery bad

    d. Communicativeness (the amount of time spent, comprehensive and understandable information)

    very goodgoodaveragebadvery bad

    Uwagi

    4. Overall assessment of the Centre

    a. Ease of finding information about the Centre

    very goodgoodaveragebadvery bad

    b. Directions to the Centre

    very goodgoodaveragebadvery bad

    c. Signage of the Center and offices

    very goodgoodaveragebadvery bad

    d. Staff identification

    very goodgoodaveragebadvery bad

    e. Aesthetics, purity

    very goodgoodaveragebadvery bad

    f. Availability of information materials

    very goodgoodaveragebadvery bad

    g. Aesthetics and cleanliness of the hotel room

    not applicablevery goodgoodaveragebadvery bad

    Uwagi

    5. Open questions

    a. What should we improve in our work?

    b. Is the Centre recommendable??

    Thank you very much for completing the survey!

    Using the form is completely anonymous and does not require providing personal data. The data provided via the form will not be related in any way to your personal data provided elsewhere on the radioterapiaweterynaryjna.pl website or directly at the Center. We also do not store computer IP numbers or any data that could identify the person completing the form.